Ensuring that we provide you with great quality products that arrive quickly is our number one priority.
If you see something on our site; that means it’s in stock. Unlike many other sites in NZ, we don’t display items that are out of stock. When paying by credit card we guarantee that your item will leave our warehouse within one or two working days. Often your item will arrive
within 2 - 4 days of payment clearing, depending on your geographic location.
We also feel that your privacy is important, no details will ever be provided to a third party for any reason. All information is obtained and stored using the latest SSL encryption technologies. So you can rest assured when shopping with us that details won’t be used for any other purpose than getting you item to you as fast as we possibly can!
Our privacy principles
Information that we gather & use of information
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Quality is our focus
Speed
Security
1. The only personally identifiable information we obtain about individual visitors to our website is the information you voluntarily supply.
2. We will ask your permission before using your personal details to contact you about hot new products or services we think you
may be interested in.
3. Your personal information (including your name, email or home address) will not be disclosed to anyone, for any reason.
4. At MyFitness.co.nz we’re advocates for your financial safety. We employ strict security measures to safeguard online transactions.
All information relating to order fulfillment is sent and received via an encrypted Internet channel using the latest encryption technology.
We collect your name, address, email address and contact phone number when you process your order, sign up to our newsletter or enter any competitions we have running.
As mentioned earlier; we do not sell, rent, loan or transfer any personal information regarding our customers to any third parties. Any personally identifiable information you give us is held in strict confidence and will not be used in ways to which you have not consented.
MyFitness.co.nz uses the information collected in two ways:
1. we use traffic flow information to improve our website and enhance the user’s experience so you keep coming (back to the website
that is).
2. We collect information to facilitate e-commerce transactions on our website.
Unless you specifically ask us to, MyFitness.co.nz will never send promotional
information to you. You can request to keep in contact with us by:
1. Signing up for our newsletter which we send out monthly.
2. Choosing to receive ‘special offers via email’ during the checkout process. At any time, if you decide you do not wish to
continue receiving the information we send you, you can unsubscribe.
If you choose to sign on to our mailing list you will be provided a range of information, tips and techniques on staying in shape, and specials that are hot off the press so you don’t miss out!
We understand that it is important to you that you buy quality fitness gear so that your workout is comfortable and enjoyable. At MyFitness.co.nz you can be rest assured that all of your purchases will arrive via Courier or Freight within days of completing your purchase.
All orders are dispatched from our warehouse within 48 hours of your purchase, except orders placed on weekends which will be dispatched first thing on Monday morning. Then if your item is small, it will be delivered via courier, direct to your door. If it is a large item the freight company will call you prior to dropping your item off.
MyFitness.co.nz has taken all measures to ensure your safety and security is protected. This means your credit card is safe, your personal information is safe and any password you may enter is safe. We use the latest SSL encryption technologies to guard against unauthorized access to data. We do not see your credit card number when you make a purchase; it is encrypted and is processed straight through to Westpac Merchant Services.
If you have any more questions feel free to flick our experience and knowledgeable team an email:
To: info@MyFitness.co.nz
Your question:
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